In light of an attack on Uber employing Salesforce’s Slack chat app, co-CEO Marc Benioff stated that the cloud software business has much more to do in the area of cybersecurity.

Uber claimed on Monday that it thought the Lapsus$ hacker collective was responsible for the breach that occurred last week. The company also mentioned that Samsung, Cisco, Nvidia, and Okta were among the other companies the gang has attacked this year. Microsoft added that one of its accounts had been accessed by Lapsus$.

Uber claims that following a malware assault, the attacker most likely purchased a firm contractor’s password on the dark web, and the contractor complied with a request for two-factor authentication. The ride-sharing business claimed that the attacker collected several Slack communications and uploaded a letter to a Slack channel that “many of you saw.

Instead than only attacking hardware and software, hackers frequently use “social engineering,” which entails taking advantage of reliable people.

During a press conference on Tuesday at Salesforce’s Dreamforce convention in San Francisco, Benioff declared that “security and social engineering have no finish line.” “There are things we’ll need to do to support our clients in preventing these kinds of difficulties,”

In the past, Salesforce has experienced system exploitation. According to reports, a hacker used email addresses found in Salesforce in 2007 to target Automatic Data Processing clients as well as other Salesforce users. The Heroku division of Salesforce also reported in June that a hacker had gotten certain source code and account passwords.

According to Benioff, “We’ve been in practically every situation imaginable.” “We’ll just keep working on it since there’s a lot for us to do forever.”

Bret Taylor, the other co-CEO of Salesforce, stated that the majority of the company’s engineering team focuses on security and trust. Taylor claimed that when Salesforce was first established in 1999, one of its core values was trust.